Privacy Policy

Last Updated: October 2025

Welcome to Golden Sparrow (Wholesale) (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and safeguard your personal and business information when you use our mobile application, website, and related services.

By using our app, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using the application.

1. Information We Collect

We may collect the following information to provide our services:

• Personal Information: Full Name, Email Address, Phone Number, City, and Password (stored securely in encrypted form).
• Business Information: Shop Name, GST Number, Full Address, and Shop Photo or Visiting Card uploaded for verification.
• Usage Information: Device type, operating system, browser information, app version, and general usage analytics.
• Payment Information: We use Razorpay for secure payment processing. We do not store your card, UPI, or banking details on our servers. Razorpay handles this data under strict PCI-DSS compliance.

2. How We Use Your Information

Your data is used to:

• Create and manage your account.
• Verify your business profile for wholesale access.
• Display product catalogs and handle orders.
• Provide customer support and service updates.
• Notify you about offers, promotions, and new arrivals.
• Comply with legal obligations and prevent fraudulent activity.

3. How We Protect Your Data

We implement advanced technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure. These include:

• Encrypted password and data storage.
• Secure HTTPS communication.
• Restricted admin access to sensitive information.
• Regular system updates and monitoring.

4. Data Sharing and Disclosure

We do not sell or trade your personal data. However, we may share it with trusted third parties when necessary:

• Razorpay: For secure payment processing (see Razorpay Privacy Policy).
• Service Providers: For hosting, analytics, email, and SMS notifications.
• Government or Law Enforcement: If required under applicable laws or legal processes.

5. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage or disable cookies through your device settings.

6. Data Retention

We retain your personal data for as long as your account remains active or as required to comply with legal obligations, resolve disputes, and enforce agreements. Once data is no longer needed, it is securely deleted.

7. Your Rights

You have the right to:

• Access and review your personal information.
• Request correction or deletion of your data.
• Withdraw consent or delete your account anytime.
• Contact us for any privacy-related queries at goldensparrowwclothing@gmail.com.

8. Third-Party Links and Services

Our app may contain links to third-party services such as Razorpay, Firebase, or social media pages. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before interacting with them.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a child has provided us information, we will delete it immediately.

10. Policy Updates

We may update this Privacy Policy periodically. The updated version will always be available on our app and website with a revised “Last Updated” date. We encourage you to review this page regularly.

11. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Golden Sparrow
📍 Rajkot, Gujarat, India
📧 Email: goldensparrowwclothing@gmail.com
📞 Phone: +91-8758857778